Address
164 Queen Street East,
Unit 108
Brampton, ON
L6V 1B4
Phone
Main
Secondary number
(text message)
Email
The following policies and procedures serve as a guide for all Back 2 Hands clients.
As there may be circumstances beyond our control, we cannot guarantee direct billing. Payment is due in full at the time of your appointment. Please be prepared to pay the balance that your insurance doesn’t cover.
We require a 24-hour notice, done via your online account, should you need to cancel or change your appointment to give us time to fill your space. If you don’t cancel your appointment within this 24-hour period, you will be charged the full price for the missed appointment. Please note that the amount must be paid before your next appointment.
A no show, late cancellation or unconfirmed appointment will be charged the full amount. Please note that we cannot charge your insurance company for any cancellation or no show. Once the outstanding balance is paid, you may send your receipt to your insurance company directly.
Our RMTs are trained to work with and treat children. However, any child younger than 14 is required to have a parent or guardian sit in on the treatment. Please, also note that clients may not bring children that will be left unsupervised during their appointment, unless that child is receiving treatment.
All client records are kept in a secure place, and are only accessible to professionals. As per the Privacy Act, neither your records nor your treatments will be released to your spouse/partner or third parties without your written consent. Please note that records may be surrendered if required by law.
Address
164 Queen Street East, Unit 108
Brampton, ON
L6V 1B4
Phone
Main
Secondary number
(text message)
By Appointment Only (no walk-ins)
Appointment Hours
Monday - Friday
8 am - 8 pm
Saturday
7 am - 4pm
Sunday
7 am - 4pm
Office Hours
Monday - Friday
9 am - 5pm